info

CONTACTING ONLY ONES

You can email us at sales@onlyonesnyc.com. Email is the newest craze and it's a fast way to communicate. Please be somewhat specific in the subject line as to what the email is about. Ask us anything, no matter how weird or vulgar it may be chances are our minds are way more vulgar and weirder than yours. Thanks.

RETURN POLICY

Only Ones accept returns and exchanges if there is something wrong with the product you purchased, i.e. defect, or wrong size. Only Ones, however, will not accept returns if you decided, for example, that you simply don't want it anymore or maybe you suddenly have boycotted our brand. Also, a return cannot be made because a color is slightly different than you envisioned. We try to match colors as best we can on the site but each persons monitor may vary a little. Basically if there is no defect with the product you purchased we cannot accept a return or exchange.

If you do receive a product that has something wrong with it please email us as soon as you can. Only Ones allow ten days from when the order was received to accept any sort of return or exchange. Please keep product in any packaging it was when it was received along with any packing slips.

Any questions just contact us!